We’re the front line of MatchWornShirt — the people making sure every customer has a smooth, consistent and enjoyable experience. The Community Team manages all incoming requests, solves issues fast and keeps our platform running seamlessly for fans and buyers around the world. We focus on clarity, efficiency and pace — scaling support while keeping communication personal and professional. And we don’t just answer questions — we listen, learn, and turn customer feedback into action that helps shape how we work and grow.
Hear directly from our dedicated employees who contribute to our success each day.
At MatchWornShirt, we believe in creating memories that last for generations, no matter the sports. I remember speaking to a parent whose daughter is incredibly passionate about football. Seeing the joy and pure emotions of receiving a match-worn shirt from her hero truly moved me. That's the difference we're making, every day and for a lifetime.
Junior Customer Support Specialist
MatchWornShirt is where every shirt finds its way home — letting fans not just own a moment or a piece of fabric, but feel closer to the heroes who lived it, no matter the distance or time.
Community Lead
No two days look the same. One moment you’re piecing together a tricky puzzle to help a customer, the next you’re collaborating with teams across Tech, Ops or Partnerships to get to the root of an issue. You’ll quickly become the person who knows how everything fits together — because solving problems means understanding the full picture.
